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Terms and Conditions

Last Updated: JULY, 2025

1. Introduction

Welcome to JUST MOVE IT HEALTH & FITNESS ("Company," "we," "our," or "us"). By accessing our services, including our coaching programs, group sessions, and membership content at JUSTMOVEIT.COM.AU OR ANY ONE OF ITS SUB-DOMAINS, you agree to these Terms and Conditions.

2. Services Description

We provide the following services:

  • One-on-one health coaching sessions

  • Group coaching programs

  • Monthly membership content and support

  • Digital wellness resources and materials

3. Program Terms

3.1 One-on-One Coaching

  • Sessions are paid for weekly on a direct debit transaction, with four weeks notice of intent to cancel.

  • 24 hours notice required for cancellation of sessions. While we will do everything in our power to reschedule your session, without due notice, this may be difficult and may result in the forfeiture of that session.

  • Missed sessions without notice will be forfeited

  • No refunds on unused sessions

3.2 Group Programs

  • Payment is either in full or via weekly direct debit agreement.

  • Access granted for duration of program plus 7 DAYS

  • Live sessions cannot be made up if missed

  • Any recordings are available for 7 DAYS after live session

  • No program sharing or redistribution permitted

3.3 Monthly Membership

  • Billed on a recurring weekly basis

  • 30 days notice required for cancellation

  • Access terminated at end of paid period

  • No partial refunds for unused time

  • Memberships may be paused for medical reasons. In this instance, a medical certificate must be produced to allow for immediate cancellation. Otherwise the 30 days notice of cancellation will apply

  • Extended periods of absence other than for medical reasons maybe taken. For each calendar year, you are entitled to four weeks absence per year. Memberships will not be paused for less than 2 weeks.

  • Extended absences of more than four weeks will be charged a small administrative fee of $5.00 per week.

  • A minimum of 2 weeks notice in writing is required when pausing memberships and must include the date membership pause is to begin and the date that the membership pause will resume. Not providing this information may result in memberships fees being taken during the leave of absence period.

4. Payment Terms

  • All prices are in AUD

  • Payment is due in prior to services begin

  • We utilise the following payment providers: STRIPE and GO Cardless

  • Late payments may result in service suspension

5. Refund Policy

  • 1:1 Coaching: NIL refund once the payment period has commenced and within 30 days of notice of intent to cease 1 to 1 coaching. In the case of session cancellation, nil refund will be given after 24 hours of cancellation of session

  • Group Programs: NIL refund once the program has commenced

  • Membership: NIL refund once the payment period has commenced

6. Client Responsibilities

You agree to:

  • Provide accurate health information

  • Participate actively in programs

  • Maintain professional boundaries

  • Keep login credentials confidential

  • Not share or redistribute materials

7. Medical Disclaimer

JUST MOVE IT HEALTH & FITNESS provides coaching and educational services only. We do not:

  • Diagnose medical conditions

  • Prescribe treatments

  • Replace medical care

  • Guarantee specific results

8. Intellectual Property

All materials, including but not limited to:

  • Workbooks

  • Videos

  • Worksheets

  • Meal plans

  • Exercise programs

are protected by copyright and may not be reproduced without permission.

9. Privacy & Confidentiality

We protect your privacy according to our Privacy Policy . Client information is kept confidential except when:

  • Required by law

  • Authorized by client

  • Necessary for payment processing

10. Limitation of Liability

Our liability is limited to the amount paid for services. We are not liable for:

  • Indirect damages

  • Lost profits

  • Personal injury

  • Third-party claims

11. Termination

We reserve the right to terminate services if you:

  • Violate these terms

  • Engage in harmful behavior

  • Share confidential materials

  • Default on payments

12. Changes to Terms

We may modify these terms with:

  • 30 DAYS notice for material changes

  • Notice posted on website

  • Email notification to active clients

13. Contact Information

For questions about these terms:

Email: [email protected]

Phone: 47008212

Address: Shop 8/113-118 Bamford Lane, Kirwan Q 4817

14. Governing Law

These terms are governed by the laws of Queensland, Australia

By using our services, you acknowledge that you have read, understood, and agree to these terms.

8/113 Bamford Ln, Kirwan QLD 4817, Australia

SHOP 8/113 BAMFORD LANE, KIRWAN

P: 47008212

Copyright © 2025 - Just Move It Health & FItness